In today’s business world the prospect of hopping on a plane or even cabbing it down Madison Avenue seems absurd. Business dealings are conducted almost entirely through technology, with even the occasional phone call seeming alarmingly personal. While conducting business through technology may seem more efficient, these proceedings may have lost some of the most crucial elements of good business – interpersonal connections.
Face-to-face events allow for individuals to make eye contact, smile, gain trust, and demonstrate commitment to the relationship through physical actions such as handshakes. Achieve Solutions establishes that these sensory bonds allow for better assessments of people and situations, and ultimately stronger business connections. Based off this information the meetings industry has designed a long-term promotional campaign in order to increase knowledge of the importance of face-to-face events according to High Point Enterprise.
What are the Key Outcomes of Face-to-Face Contact?
Face-to-face contact is critical for relationship building. It is important to utilize face-to-face contact in order to share information, enable collaboration, build trust, and to get all parties involved with the business proceedings on the same page.
As company travel budgets are rapidly shrinking, it is important to determine when face-to-face contact is really the best investment. 
Often during virtual meetings attendees are distracted and multitasking, leading to lower productivity according to The Maritz Institute. Face-to-face interaction allows for attendees to maintain focus and to interact with the speaker and each other.
In a study conducted by Meeting Focus, it was illustrated that more ideas were generated with face-to-face contact. It is easier to negotiate ideas without miscommunication, as well as exchange confidential information.
When is Face-to-Face the Best Investment?
Face-to-face communication is the best investment when there is a risk of business being lost. Meeting Professionals International (MPI), reports that 40% of prospects converted to new customers via face-to-face meetings, and 28% of current business would be lost without face-to-face meetings. Re-establishing trust and security through face-to-face communications can strengthen a faltering relationship.
For example, at this women’s conference organized by the Karlyn Group, a networking event was set up in order to allow for women to create meaningful business connections. Speakers sold their books, snacks were served, and women had a chance to engage in face-to-face interaction with each other. As opposed to a web seminar, where contact is terminated at the conclusion of the event, the women who attended this conference have continued to attend in subsequent years, and have reported increased business success.
Face-to-face interactions are not only important for one on one meetings, but can be beneficial for larger groups. Face-to-face interactions can also increase the attractiveness of a meeting or event, especially when the destination is set to be someplace inviting to guests. Holding meetings in unique settings such as on a boat or a bowling alley can engage attendees in new ways. These types of events facilitate team building and increase office morale. While these types of meetings may be more costly, they yield higher rewards as relationships are strengthened and productivity is increased. In the Fearless event pictured to the right, The Karlyn Group partnered with POKERprimaDIVAS to uniquely merge business with pleasure. This event showed attendees how to sharpen their skills needed in the deal-making environment by practicing the game of poker with a great group of professionals. Women bonded, made connections, and built business relationships in a unique and fun environment. Amy Ecolino a senior manager from McGraw Hill Financial reported having “made real relationships with real people, instead of feeling like I was simply another icon on their computer chat”.
Co-Owner of The Karlyn Group Amy Zucchi-Justice feels “Nothing can replace the face-to-face interaction you get with people at events. We are all so busy that we rely on email, texting and social media so much that we don’t form relationships with people as easily anymore. Events are a great way to bring people with similar backgrounds together and have them network with one another”. Regardless of the convenience of technology, the human essence provided by face-to-face contact is irreplaceable when creating strong business relationships.
Are you Ready to make connections? Contact the Karlyn Group today to find out how we can help you plan your next face-to-face event.